To All Affected Clients,
This notice is being issued by WYLDE GREY in response to recent public statements and online postings attributed to or concerning our business operations and a third party, Lauren Wilstein (r/KarenWalker310 and u/BeautyGuruChatter). The statements in question allege that our company engaged in fraudulent activity and that delays in product delivery were intentional. We refute these claims and set forth the factual context and corrective actions
A family emergency, including the death of a close relative, contributed to temporary staffing and scheduling challenges.
The entity responsible for managing communications and order fulfillment aimed to mitigate delays and maintain transparency with clients about status updates.
Statement of position
Our company does not engage in fraudulent practices. We are committed to ethical conduct and compliance with applicable laws.
Public accusations suggesting intentional wrongdoing are unfounded. We are conducting an internal review to identify any process gaps and to prevent recurrence.
We retain all documentation related to orders, communications, and shipments and are prepared to review records with clients or regulators as appropriate.
Actions taken
Clients who were affected by delays have been contacted with updated timelines and explanations.
We are implementing operational enhancements to improve contingency planning and workload distribution during emergencies.
We are establishing clearer escalation procedures to ensure timely communication in the event of future disruptions.
Request for communications
We request that clients refrain from circulating unverified claims that could harm reputations or cause unwarranted confusion among stakeholders.
If you have any documentation or specific instances related to the allegations, please provide them to our office for review so we can address them directly and transparently.
Next steps
We will continue to communicate proactively with clients about status updates and any resolutions.
We welcome feedback from clients to improve service delivery and to minimize the impact of any unavoidable delays.
If necessary, we will pursue appropriate legal remedies to protect the integrity and reputation of our business, clients, and staff.
This notice is intended to clarify the record and reaffirm our commitment to lawful, ethical business practices and open communication with all clients and stakeholders. For any questions or to request copies of relevant order records, please contact us at the information above.
Sincerely,
Jerome L. Liebowitz
Attorney at Law
