Privacy Policy

Privacy Policy

At Wylde Grey, we respect your privacy and take your data seriously. This page explains what information we collect, how we use it, and how we keep it safe.

Wylde Grey LLC operates this website and is responsible for handling your information.

By using our website, you agree to the practices mentioned below.

 

 

1. What Information We Collect

When you visit or shop on our website, we may collect:

  • Your name, email, phone number, and address

  • Billing and shipping details

  • Payment information (processed securely through trusted providers)

  • Your order history and shopping activity

  • Device details like IP address, browser, and location

  • Any messages or queries you send to us

We only collect what’s necessary to run our store and serve you better.

 

 

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Keep you updated about your purchase

  • Provide customer support when you need help

  • Improve our website and your shopping experience

  • Send offers or updates (you can unsubscribe anytime)

  • Prevent fraud and keep transactions secure

 

 

3. Who We Share Your Information With

We do not sell your personal information.

We only share your data when needed, such as with:

  • Payment providers (to process your order)

  • Shipping partners (to deliver your package)

  • Shopify (the platform that powers our store)

  • Tools that help us understand and improve our website

  • Authorities, if legally required

 

 

4. Cookies & Tracking

We use cookies to make your experience smoother.

This helps us:

  • Remember your preferences

  • Show relevant products

  • Improve website performance

You can turn off cookies anytime through your browser settings.

 

 

5. Keeping Your Data Safe

We take reasonable steps to protect your information.

That said, no online system is 100% secure.
We suggest:

  • Keeping your login details private

  • Using secure internet connections

 

 

6. Your Rights

Depending on where you live, you may have the right to:

  • Access your data

  • Correct your details

  • Request deletion

  • Opt out of marketing emails

If you want to do any of this, just contact us — we’ll help you.

 

 

7. Children’s Privacy

Our website is not meant for users under 16.
We do not knowingly collect data from children.

 

 

8. Third-Party Links

Sometimes we may link to other websites.
We’re not responsible for how those websites handle your data.

 

 

9. Updates to This Policy

We may update this page if needed.
Any changes will be posted here with a new date.

 

 

10. Contact Us

If you have any questions or want to make a request about your data, you can reach us at:

 

 

11. Important

By continuing to use our website, you agree to this Privacy Policy.

For details about orders, replacements, or issues, please check our Refund Policy.