Store Policies & Customer Agreement
Welcome to Wylde Grey.
By accessing or purchasing from our website, you agree to the terms outlined below. These policies are designed to keep things clear, fair, and transparent for both you and us.
If you do not agree with any part of these terms, please do not use our website.
1. General Use
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You must be at least 18 years old or using the website under supervision
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You agree to provide accurate and complete information when placing an order
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We reserve the right to refuse service to anyone for valid reasons
2. Product Information
We aim to display products as accurately as possible.
However:
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Colors may appear slightly different depending on your screen
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Product descriptions are for general information and may vary slightly
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Availability of products can change without notice
We do not guarantee that all product details are always error-free.
3. Pricing & Availability
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Prices are subject to change without prior notice
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We reserve the right to correct pricing errors at any time
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In case of incorrect pricing, we may cancel the order and inform you
4. Orders & Acceptance
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Once you place an order, you will receive a confirmation email
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This does not guarantee acceptance of your order
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We reserve the right to cancel or limit any order due to:
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Suspicious activity
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Bulk or resale concerns
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Payment issues
5. Payments
All payments must be completed at checkout.
We use secure payment gateways, and we do not store your card details.
For more details, please refer to our Payment Policy.
6. Shipping
We aim to process and ship orders within the timelines mentioned on our Shipping Policy page.
However:
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Delivery times are estimates
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Delays may occur due to external factors
Please review our Shipping Policy for complete details.
7. Returns & Refunds
All purchases are considered final sale.
We do not offer returns, refunds, or exchanges once an order is placed.
Exceptions apply only for:
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Damaged items
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Incorrect items received
Please review our Return & Refund Policy for full details.
8. User Conduct
You agree not to:
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Use the website for unlawful purposes
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Attempt to harm, hack, or disrupt the website
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Misuse our services or provide false information
Violation of these terms may result in restricted access.
9. Intellectual Property
All content on this website, including:
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Images
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Text
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Branding
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Design
is the property of Wylde Grey and may not be used without permission.
10. Limitation of Liability
Wylde Grey is not liable for:
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Indirect or incidental damages
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Delays caused by shipping carriers
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Loss or damage beyond our control
Your use of our website is at your own risk.
11. Privacy
Your personal information is handled according to our Privacy Policy.
12. Changes to These Terms
We may update these policies at any time.
Changes will be posted on this page with the updated date.
13. Contact Us
If you have any questions regarding these terms, you can contact us:
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📧 hello@wyldegrey.com
📍 11 Plaza Real S, Suite 1109, Boca Raton, FL 33432, United States