Payment Policy
At Wylde Grey, we aim to make your checkout process simple, secure, and reliable. This page explains how payments are handled on our website.
1. Accepted Payment Methods
We accept a range of secure payment options, including:
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Credit Cards (Visa, MasterCard, American Express)
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Debit Cards
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Shop Pay, Apple Pay, Google Pay (where available)
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Other secure payment methods offered at checkout
All payments are processed through trusted and secure payment gateways.
2. Payment Security
Your payment information is handled with care.
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We do not store your card details on our servers
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All transactions are encrypted and processed securely
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Payments are handled through certified payment providers
This ensures your personal and financial data stays protected.
3. Payment Confirmation
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Once your payment is successfully completed, you will receive an order confirmation email
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If you do not receive confirmation, please check your spam folder or contact us
4. Failed or Declined Payments
If your payment is declined or fails:
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Please check your card details and billing information
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Contact your bank or payment provider
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Try an alternative payment method
Your order will not be processed until payment is successfully completed.
5. Currency
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All prices are displayed in the currency shown on the website
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Your bank may apply additional charges for currency conversion (if applicable)
6. Fraud Prevention
To protect our customers and our business:
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We may review orders for security purposes
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In some cases, additional verification may be required
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Suspicious or high-risk orders may be delayed or canceled
7. Refunds & Payments
Since all purchases are final sale, refunds are not issued.
In case of approved issues (such as damaged or incorrect items):
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A replacement or store credit will be provided
Please refer to our Return & Refund Policy for full details.
8. Contact Us
If you have any payment-related questions, feel free to contact us:
📧 hello@wyldegrey.com