Track Your Order

Enter the order number from your confirmation email and the email address you used at checkout. We will show the current status of your order and, once it has shipped, the carrier tracking.

if tracking does not show anything yet

Orders are processed within 1–3 business days. Until the parcel is collected by the carrier there is nothing for the carrier to report, so a new order may show no movement for a day or two. That is normal.

if tracking has not moved in several days

Carriers sometimes scan late. Allow 48 hours, then email hello@wyldegrey.com with your order number and tracking number and we will open a claim on your behalf.

if tracking says delivered but nothing arrived

Check with your building, neighbours and any safe place named on the tracking, then contact us within 7 days of that scan. Our full process is in the Shipping Policy.

You can also see every order on your account orders page if you checked out with an account.